Issue Management Process

How do I create an Issue Management process and how does it differ from a Risk Management process?


You can create an Issue Management process by using the documented steps provided in MPMM Professional. An Issue is different from a Risk because an Issue is something that is currently affecting the ability of the project to achieve its objectives, where as a Risk is something that may occur in the future, it is not currently impacting on the project. Risks and Issues are treated and resolved differently by the project manager. Where a Risk form is about putting in actions to minimize the likelihood of something happening, an Issue process is about implementing actions which can be taken immediately to resolve issues now.

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