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Showing posts from March, 2016

Root Cause Analysis

A plant manager walks past the assembly line and notices a puddle of water on the floor. Knowing that the water is a safety hazard, he asks the supervisor to have someone get a mop and clean up the puddle. The plant manager is proud of himself for “fixing” a potential safety problem. The supervisor, however, is suspicious. He is not sure why the puddle is there. It wasn’t there yesterday. He wonders what caused the puddle to be there today. Therefore, he looks for a root cause by asking ‘why?’ He discovers that the water puddle is caused by a leak in an overhead pipe. He asks ‘why’ again, and discovers that the pipe is leaking because the water pressure is set too high. He asks ‘why?’ again and discovers that the water pressure valve is faulty. He asks ‘why?’ again, and does not get a further answer. The faulty valve is the root cause of the problem. So, the valve is replaced, which solves the symptom of water on the factory floor. Root cause analysis is a way to identify the ultimate

Branding Your Project

Branding is a more sophisticated form of marketing communication. The purpose of branding a project is to associate an emotion or a feeling with your project. This is exactly what marketing people try to do when they brand a product. For instance, The Coca-Cola Company hopes that you feel good about its products and that you will choose its products from a crowded store shelf because you like the image and emotion associated with it. Maybe it works. The purpose of branding a project is to associate a positive image and emotion with your work. This is not something most projects need to be concerned about. However, ask yourself some questions regarding the impact your project will have on the organization. Does it impact a large number of people or maybe the entire company? Will it require a culture change or a change in the way people do their job? Will your project make people nervous or afraid? For instance, will it result in efficiencies so that less people are required to do