Method123

Objectives are concrete statements that describe the things the project is trying to achieve. They are included in your Project Charter. An objective should be written in a way that it can be evaluated at the conclusion of a project to see whether it was achieved. A well-worded objective will be Specific, Measurable, Attainable / Achievable, Realistic and Time-bound (SMART). (SMART is a technique for wording the objective. An objective does not absolutely have to be SMART to be valid.) An example of an objective statement might be to " upgrade the customer service telephone system by December 31 to achieve average client wait times of no more than two minutes ". Note that the objective is specific. The objective is measurable in terms of the average client wait times the new phone system is trying to achieve. You can assume that the objective is achievable and realistic. The objective is time-bound , and should be completed by December 31. Objectives should infer th

Many businesses struggle with whether they are getting their money’s worth in sending employees to training classes. This question can be applied to project management training as well as any other type of business training. You know the cost side of training too well. But how do you tell what the business value is? The most common way to determine value today is to ask the trainee whether he or she thinks the class was valuable. This is very touchy-feely and doesn’t give you much information to go on, but it is probably the most that most companies ask in terms of follow-up. A Rigorous Approach There is a process to more rigorously determine the value received for your training dollars. These ideas are not for the faint of heart. They take more preparation and they take more of that most precious commodity – time. But see if it makes sense, and whether the results of this process will give you a much better feel for the value that you are receiving from training. You can also start wi