Define the Objectives of Your Project
Define the Objectives of Your Project Objectives are concrete statements that describe the things the project is trying to achieve. They are included in your Project Charter . An objective should be written in a way that it can be evaluated at the conclusion of a project to see whether it was achieved. A well-worded objective will be Specific, Measurable, Attainable / Achievable, Realistic and Time-bound (SMART). (SMART is a technique for wording the objective. An objective does not absolutely have to be SMART to be valid.) An example of an objective statement might be to " upgrade the customer service telephone system by December 31 to achieve average client wait times of no more than two minutes ". Note that the objective is specific. The objective is measurable in terms of the average client wait times the new phone system is trying to achieve. You can assume that the objective is achievable and realistic. The objective is time-bound , and should be completed